Privacy Policy
Privacy Policy
This Privacy Policy applies to the website http://lovaisle.com/ (the “Site”), operated by Lovaisle (“we”, “us”, “our”). This policy explains how we collect, store, use and share personal information of visitors and customers purchasing custom wedding dresses, bridesmaid gowns, formal wear, fabric swatches and other bridal-related services on our site.
By visiting our website, submitting an inquiry, placing an order, requesting custom sizing, ordering fabric samples, or subscribing to our newsletter, you agree to the practices described in this Privacy Policy.
1.1 Personal Data You Voluntarily Submit
Full name, email address, phone number
Billing and shipping address for international delivery of gowns and fabric swatches
Custom bridal information: body measurements, dress style preferences, fabric choices, color requests, wedding date, and event details
Order details, payment records, and purchase history
Messages from contact forms, custom design inquiries, and after-sales support requests
Newsletter subscription information for bridal updates, new collections, and discount promotions
1.2 Automatically Collected Data
When you browse our Site, we automatically collect non-sensitive browsing data through cookies and analytics tools, including IP address, device type, browser information, pages viewed, and shopping cart activity.
2. How We Use Your Information
We use your personal data only for legitimate business purposes related to bridal garment services:
Process, produce, and ship your custom wedding dresses and bridesmaid dresses
Verify orders, complete payment processing, and arrange international shipping
Provide custom tailoring, size adjustment, and design consultation support
Send fabric swatches and fulfill sample requests
Reply to your pre-sale inquiries and after-sales service requests
Improve our gown styles, fabric selections, and website user experience
Send promotional updates and discount codes (only with your consent)
Prevent fraud and ensure website security
3. Information Sharing & Third Parties
We do NOT sell, rent, or trade your personal information for commercial purposes.
We only share limited necessary data with trusted third-party service providers to complete your orders and operate our website, including:
Payment processors (PayPal, Shopify Payments, Stripe) for secure checkout
Shipping carriers to deliver dresses and samples
Website hosting, analytics, and marketing tools
All third parties are required to protect your personal data in compliance with privacy laws.
4. Cookies & Tracking
Our website uses cookies to improve browsing experience, save cart information, and support website functionality. We use:
Essential Cookies: Required for website operation, checkout, and cart saving
Analytics & Marketing Cookies: Used to analyze traffic and display relevant bridal gown recommendations
You may disable cookies through your browser settings at any time.
5. Data Retention
We retain your personal data only as long as necessary:
Order and transaction records: retained for legal and tax compliance (up to 7 years)
Customer inquiry data: retained until your request is fully resolved
Marketing subscription data: stored until you unsubscribe
6. Customer Privacy Rights (GDPR / CCPA)
Depending on your location, you have the right to access, correct, request deletion, or restrict the use of your personal data. You may also opt out of marketing emails at any time.
To submit a privacy request, please contact our support email below.
7. Data Security
We use industry-standard encryption, secure servers, and restricted internal access to protect your personal and order data. While we take strict protection measures, no online data transmission is 100% secure.
8. Minors Policy
Our website sells adult wedding and formal dresses. We do not knowingly collect personal information from users under 18 years of age.
9. Revision of This Policy
We reserve the right to update this Privacy Policy to adapt to new legal regulations or business adjustments. All updated versions will be published on this page with a new effective date. If the revision involves core data collection or marketing rules, we will notify subscribed customers by email. Your continuous use of http://lovaisle.com/ after updates means you accept the revised policy.
We reserve the right to update this Privacy Policy to adapt to new legal regulations or business adjustments. All updated versions will be published on this page with a new effective date. If the revision involves core data collection or marketing rules, we will notify subscribed customers by email. Your continuous use of http://lovaisle.com/ after updates means you accept the revised policy.
10. Contact Information
If you have questions, doubts or formal privacy requests regarding this policy:
Email: info@lovaisle.com
Brand Name: Lovaisle